FTrack Help Desk Download and FTrack Help Desk Reviews

Multi-Lingual Small Business Help Desk and Asset Management package for IT Managers. Manage manufacturers, vendors, products, customers, create purchase orders, track vendor orders and receipts, monitor stock levels, manage service requests, trouble tickets, phone calls, and more. Everithing integrated with MS Outlook (Optional). The goals of the IT help desk are to support and enhance people’s interactions with technology. FTrack does it. FTrack Asset Management Module allows administrators to track all IT equipment, from the requisition to the end of the product lifecycle. It will also help IT administrators to manage software license compliance, identify unused equipment and take other steps to maximize the return on investment from their IT resources. FTrack allows to generate and manage service requests which are the basis of all help desk activity. A new service request is created for each new job, call or action that is undertaken by the help desk. FTrack call logging, routing, scheduling and event-monitoring features ensure that calls are effectively tracked from creation to resolution.

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FTrack Help Desk 1.0 from EPSoft was downloaded by 110 users since software was published on Business Applications downloads section. No visitors posted their reviews and this software is not rated yet, so be the first and submit your review today!