The Job Log Review and Download
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  • ProjectBeta » Software Downloads » Business and Finance » Project Management » Download The Job Log

    The Job Log 2.0 Review and Download

    The Job Log is designed for the small business that wants to track calls coming into their help desk and/or the customer service department for follow up after assigning support personnel to resolve the issue. Tickets are issued as the call is taken by the support desk. Once the issue is resolved the resolution is saved to the knowledge base where future issues of the same nature can possibly be resolved while the caller is still on the phone. Reports showing open tickets by department and technician allows management to keep up with open tickets that may need to be escalated in order to get the issue resolved in a timely manner.

    

    WindowsOperating System

    Windows 2000, XP, 2003, Vista, 7, 8

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    Changelog

    Version 2.0 Changelog (Updated on August 14, 2007)

    Small tweaks for better performance
    Minor improvements
    Bug fixes

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